EPYPE Terms of Service

EPYPE Terms of Service

SMS Terms and Conditions

Last updated August 23, 2022

1. ACCEPTANCE OF TERMS

Welcome to EPYPE. EPYPE provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. You can review the most current version of the Terms of Service at any time at: https://www.epype.io/terms. In addition, when using particular EPYPE services, you and EPYPE shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. If you are a member of an EPYPE affiliate company, different terms of service may apply to you. EPYPE also may offer other services from time to time that are governed by different Terms of Services.

EPYPE may use and reserves the right to use an example of the services it provides to you on its website at https://www.epype.io as an example of services that can be provided to other clients.

2. DESCRIPTION OF SERVICE

EPYPE currently provides users with access to Texting, Integrated Voice Response (IVR) technology, Automatic Speech Recognition (ASR) technology, streaming audio, audio conferencing, web and IVR messaging, and various communications tools or services. Some of these Services may be privately branded through alliance programs. You also understand and agree that the Service may include advertisements and that these advertisements are necessary for EPYPE to provide the Service. You also understand and agree that the service may include certain communications from EPYPE, such as service announcements, administrative messages and the EPYPE Newsletter, and that these communications are considered part of EPYPE membership and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new EPYPE properties, shall be subject to the TOS. You understand and agree that the Service is provided "AS-IS" and that EPYPE assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service. Please be aware that EPYPE does NOT allow Services that contain adult or mature content.

For more information, please see the Program Description section of the SMS Terms and Conditions.

3. PAYMENT PROCESSING AND PRODUCT PURCHASES

EPYPE is NOT liable for validating funds, keeping or maintaining inventory of products or services, or refunds. It is solely the responsibility of the EPYPE user to properly connect their EPYPE account with their payment processing account. EPYPE will not be held responsible for refunds, loss of profits, or inventory management in any way.

If EPYPE is to consider a refund for the EPYPE service, based upon EPYPE’s sole discretion, up to a maximum of a 30-day refund may be issued. EPYPE is not required to issue any refunds and is not required to issue refunds within any predetermined timeframe.

EPYPE is NOT not liable for any purchases made through EPYPE, including but not limited to: a product purchased and is out of stock or no longer available. Any and all payment conflicts between the EPYPE user and THEIR customer are to be handled directly between the EPYPE user and their customer. EPYPE will not facilitate correspondence between the EPYPE user and their customer regarding payments of products/services. EPYPE is in no way liable for the fulfillment of products or services sold through EPYPE.

4. YOUR REGISTRATION OBLIGATIONS

In consideration of your use of the Service, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or EPYPE has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, EPYPE has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

5. EPYPE PRIVACY POLICY

EPYPE's top priority is the privacy of our users. The following is provided to address any concerns you may have.

  • EPYPE will never, under any circumstances, sell or distribute your cell phone number to third parties or EPYPE clients for whom you have not approved.
  • EPYPE will never directly market to you any services for which you have not opted in, either by cell phone, text message or email.
  • EPYPE will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.

Registration Data and certain other information about you are subject to our Privacy Policy. For more information, see our full privacy policy at https://www.epype.io/privacy.

6. MEMBER ACCOUNT, PASSWORD AND SECURITY

You will receive a password and account designation upon completing the Service's registration process. You are responsible for maintaining the confidentiality of the password and account. You are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify EPYPE of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. EPYPE cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 5.

You agree that EPYPE may use your name and logo to identify you as a customer of EPYPE for purposes of promotional and marketing materials while adhering to all applicable confidentiality clauses. Furthermore, any video marketing pages created in the EPYPE system may be shown to potential EPYPE customers to demonstrate applications of EPYPE's software and services.

7. MEMBER CONDUCT

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not EPYPE, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. EPYPE does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will EPYPE be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.

You agree not to use the Service to:

  • upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • harm minors in any way;
  • impersonate any person or entity, including, but not limited to, a EPYPE official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
  • upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
    • proprietary rights ("Rights") of any party;
  • upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party;
  • upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas (such as shopping rooms) that are designated for such purpose (please read our complete Spam Policy);
  • upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
  • interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  • intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;
  • "stalk" or otherwise harass another; or
  • collect or store personal data about other users

You acknowledge that EPYPE does not pre-screen Content, but that EPYPE and its designees shall have the right (but not the obligation) in their sole discretion to refuse or move any Content that is available via the Service. Without limiting the foregoing, EPYPE and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by EPYPE or submitted to EPYPE, including without limitation information in EPYPE Message Boards, EPYPE Clubs, and in all other parts of the Service. You acknowledge and agree that EPYPE may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of EPYPE, its users and the public. You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

8. SPECIAL ADMONITIONS FOR INTERNATIONAL USE

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

9. CONTENT SUBMITTED OR MADE AVAILABLE FOR INCLUSION ON THE SERVICE

EPYPE does not claim ownership of Content you submit or make available for inclusion on the Service. However, with respect to Content you submit or make available for inclusion on publicly accessible areas of the Service, you grant EPYPE the following world-wide, royalty-free and non-exclusive license(s), as applicable:

  • With respect to Content you submit or make available for inclusion on publicly accessible areas of EPYPE, the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Service solely for the purposes of providing and promoting EPYPE to which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the Service and will terminate at the time you remove or EPYPE removes such Content from the Service.
  • With respect to photos, graphics, audio or video you submit or make available for inclusion on publicly accessible area of the Service, the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Service solely for the purpose for which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the Service and will terminate at the time you remove or EPYPE removes such Content from the Service.
  • With respect to Content other than photos, graphics, audio or video you submit or make available for inclusion on publicly accessible areas of the Service, the perpetual, irrevocable and fully sub-licensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed.

"Publicly accessible" areas of the Service are those areas of the EPYPE network of properties that are intended by EPYPE to be available to the general public. Publicly accessible areas of the Service would not include portions of EPYPE that are limited to members, EPYPE services intended for private communication, or areas off of the EPYPE network of properties such as portions of World Wide Web sites that are accessible through EPYPE but are not hosted or served by EPYPE.

10. INDEMNITY

You agree to indemnify and hold EPYPE, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another.

11. NO RESALE OF SERVICE

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

12. GENERAL PRACTICES REGARDING USE AND STORAGE

You acknowledge that EPYPE may establish general practices and limits concerning use of the Service, including without limitation of the maximum number of days that email messages, voice messages, or other uploaded Content will be retained by the Service, the maximum number of email or voice messages that may be sent from or received by an account on the Service, the maximum size of any email or voice message that may be sent from or received by an account on the Service, the maximum disk space that will be allotted on EPYPE's servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time. You agree that EPYPE has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the Service. You acknowledge that EPYPE reserves the right to log off accounts that are inactive for an extended period of time. You further acknowledge that EPYPE reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

13. MODIFICATIONS TO SERVICE

EPYPE reserves the right at any time and from time to time to modify temporarily or permanently, or suspend the Service (or any part thereof) with or without notice. You agree that EPYPE shall not be liable to you or to any third party for any modification or suspension of the Service.

14. TERMINATION

You agree that EPYPE may, under certain circumstances and without prior notice, immediately terminate your EPYPE account, any associated email address, and access to the Service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical issues or problems, (f) selling or promoting any competing or similar products to that of the EPYPE service, and (g) extended periods of inactivity. Termination of your EPYPE account includes (a) removal of access to all offerings within the Service, including but not limited to EPYPE Messaging, Clear Messenger, Clear Prospecting, Chat, Domains, Greetings, Alerts, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring further use of the Service. Further, you agree that all terminations for cause shall be made in EPYPE's sole discretion and that EPYPE shall not be liable to you or any third-party for any termination of your account, any associated email address, or access to the Service.

15. DEALINGS WITH ADVERTISERS

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that EPYPE shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.

16. LINKS

The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because EPYPE has no control over such sites and resources, you acknowledge and agree that EPYPE is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that EPYPE shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.

17. EPYPE'S PROPRIETARY RIGHTS

You acknowledge and agree that the Service and any necessary software used in connection with the Service ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by EPYPE or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part. EPYPE grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by EPYPE for use in accessing the Service.

18. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  • YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EPYPE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
  • EPYPE MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
  • ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
  • NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM EPYPE OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

19. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT EPYPE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF EPYPE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.

20. EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 17 AND 18 MAY NOT APPLY TO YOU.

21. NOTICE

Notices to you may be made via either email or regular mail. The Service may also provide notices of changes to the TOS or other matters by displaying notices or links to notices to you generally on the Service.

22. TRADEMARK INFORMATION

EPYPE, the EPYPE logo, EPYPE in Chinese Characters, My EPYPE, trademarks and service marks, and other EPYPE logos and product and service names are trademarks of EPYPE (the "EPYPE Marks"). Without EPYPE's prior permission, you agree not to display or use in any manner, the EPYPE Marks.

23. COPYRIGHTS and COPYRIGHT AGENTS

EPYPE respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide EPYPE's Copyright Agent the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  2. a description of the copyrighted work or other intellectual property that you claim has been infringed;
  3. a description of where the material that you claim is infringing is located on the site;
  4. your address, telephone number, and email address;
  5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  6. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

EPYPE's Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

By mail:

John W. Richardson
Copyright Agent
c/o EPYPE
933 E. 1910 S.
Suite 202
Provo, UT 84606

By email:

copyright@epype.io

24. GENERAL INFORMATION

The TOS constitute the entire agreement between you and EPYPE and govern your use of the Service, superseding any prior agreements between you and EPYPE. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The TOS and the relationship between you and EPYPE shall be governed by the laws of the State of Utah without regard to its conflict of law provisions. You and EPYPE agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Utah, Utah. The failure of EPYPE to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the TOS are for convenience only and have no legal or contractual effect.

25. VIOLATIONS

Please report any violations of the TOS to support@epype.io.